Andromeda’s loan disbursal surges by 23% to ₹75,397 cr; home loan segments shows robust growth

Andromeda Sales and Distribution, India’s leading loan distribution network, witnessed remarkable growth in its loan disbursal business during the Financial Year (FY) 2023-24. The loans disbursal soared by over 23% to touch ₹75,397 crore, driven primarily by the stellar performance of the home loan segment. The home loan business surged to approximately ₹33,918 crore in FY24, up by over 22% from ₹27,798 crore in FY23.

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In FY24, the Loan against Property distribution hovered around ₹24,776 crores, an increase of 10.33% from the preceding year’s ₹22,456 crores. Meanwhile, business loans experienced a notable surge of approximately 32%, rising from ₹5,255 crores in FY23 to ₹6,927 crores in FY24. Moreover, there was a substantial increase observed in the personal loan and other loan segments as well.

Home loans and loans against property are the primary revenue drivers for Andromeda. According to Raoul Kapoor, Co-CEO of Andromeda Sales and Distribution Pvt Ltd, “Despite a 50-bps increase in interest rates, the demand for home loans continues to grow, buoyed by a positive economic outlook. Digitalization, faster approvals, and increased availability and flexibility have fueled higher demand for personal loans.”

Andromeda’s loan portfolio witnesses exponential growth

Andromeda’s loan portfolio has witnessed exponential growth, increasing nearly fivefold from ₹15,333 crore in FY 2018-19 to ₹75,397 crore in the fiscal year ending March 2024, across all segments. A significant surge has been observed in the affordable housing loan sector in the second half of the current fiscal year, accompanied by a high-ticket-size demand in personal loans from salaried employees.

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Andromeda has expanded its presence nationwide by establishing numerous new branches across the country. With a presence in over 100 towns and cities, the company has ambitious expansion plans. During the fiscal year ended March 2024, the company expanded its branch network to 470 branches from about 350 in the preceding year. Andromeda aims to further increase the number of branches substantially in the current financial year.

The launch of the OneAndro App marks a notable achievement for Andromeda. It offers a range of benefits for lenders and the Andro sales team, including simplified agent onboarding processes and quick disbursals across various product categories. This initiative aims to streamline financial processes and enhance the customer experience.

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Kapoor emphasized the company’s heavy reliance on technology to manage a robust agent base of over 25,000, which is set to increase significantly. He expressed confidence in the current fiscal year, anticipating a decrease in interest rates as inflation is likely to ease. Looking ahead, Kapoor anticipates growth in the number of agents across India, increase in disbursals across multiple products, expansion of branches nationwide, and increased reach to tier 2 and tier 3 cities.

Zendesk to acquire automation services provider Ultimate

Zendesk announced today it will acquire Ultimate, an industry-leading provider of service automation, to deliver the most complete AI offering for customer experience (CX) in the market.

As unprecedented demand for AI drives up the speed and frequency of customer engagement, AI agents push beyond traditional bot capabilities to help brands transform CX into a competitive advantage.

With Ultimate, Zendesk will offer AI agents with enhanced intelligence that are not just reactive, but proactive problem solvers, complementing human expertise.

“AI is the future of CX and the next generation of AI agents are not just a tool, but a necessary and fundamental shift in how businesses will engage with their customers,” said Tom Eggemeier, CEO of Zendesk.

“With Ultimate, we will help our customers set a new standard, with AI agents giving customers the support they need quickly and effortlessly. This means human agents can focus on what they do best: building relationships, resolving complex challenges, and applying innovation and creativity to move businesses forward.”

Zendesk to acquire Ultimate

“Our mission has always been to help businesses use AI to deliver joyful support experiences. We’ve seen 99 percent of CX organizations who adopt AI shift permanently to a hybrid human and AI agent approach,” said Reetu Kainulainen, CEO and co-founder of Ultimate.

“As part of We now have the scale to drive this transformation for every business.”

Ultimate’s AI agents automate up to 80 percent of support requests. They leverage any knowledge source and offer full customization to resolve even the most sophisticated use cases.

Its automation platform integrates with any backend system and provides robust analytics and reporting.

Together, the companies will offer companies the flexibility and control to deliver customer support their way – be it fully autonomous AI agents, workflow automation or human touch.

“In the era of AI, the challenge of delivering exceptional customer service has never been more demanding. It’s not just about streamlining operations or leveraging new technology; it’s about redefining excellence in customer service,” said Kelsey Hales, senior Zendesk lead at Taskrabbit.

“We will not only meet but exceed our customers’ expectations, all while keeping an eye on efficiency and cost-effectiveness.”

“Traditional chatbots are great in meeting basic CX needs. AI agents can be smarter, more reliable and provide precision support,” said Daniel Newman, CEO of The Futurum Group.

“With Ultimate, the company is well positioned to offer AI agents that can tackle sophisticated and complex service use cases, helping resolve customer issues with personalization, speed and dynamic responsiveness.”

This acquisition builds on the launch of Zendesk AI, the fastest-adopted product in the company’s history.

With this, Ultimate and the company’s AI-powered Workforce Engagement Management solutions, the company offers the only complete CX platform that elevates customer experiences, manages service quality and accelerates business growth.

The acquisition of Ultimate is anticipated to close in March 2024 upon completion of customary closing conditions.

Modi in Bihar today; unveils whopping ₹12,800 cr projects in Champaran

Modi in Bihar Today: Prime Minister Narendra Modi on Wednesday inaugurated projects worth ₹12,800 crore in West Champaran district of Bihar.

Addressing a rally in Bettiah, PM Modi stressed on the development taking place in Bihar due to the joint efforts of the Bharatiya Janata Party (BJP)-led government at the Center and the Nitish Kumar-led NDA administration in the state.

Modi in Bihar Today

Modi in Bihar Today: The Prime Minister said, “Under the double engine government, Bihar is rapidly regaining its former glory. Bihar has been a leader in the country for centuries. I am addressing the Vikas Bharat, Vikas Bihar program in Bettiah.”

Janata Dal (United) president Nitish Kumar was recently sworn in as the Chief Minister of Bihar for the ninth time and formed a new government with the BJP after leaving the ‘grand alliance’ and opposition party India Bloc.

Apologizing for coming late, PM Modi said, “I want to apologize for coming late. I was in Bengal, there is a different excitement there these days.”

Also read: CM Yogi’s big move ahead of Lok Sabha elections 2024

Emphasizing the importance of Bihar’s development for a developed India, PM Modi announced schemes worth about ₹13,000 crore for Bihar.

Modi in Bihar Today: During this, the Prime Minister inaugurated the 109 km long Muzaffarpur-Motihari LPG pipeline of Indian Oil.

Through this pipeline, both Bihar and neighboring country Nepal will be able to get cooking fuel.

He also inaugurated an Indian Oil LPG bottling plant and storage terminal in Motihari, which will ensure supply of LPG cylinders to eight districts of Nepal and North Bihar.

Modi in Bihar Today: The railway projects inaugurated on Wednesday also included doubling of 62 km line from Bapudham Motihari to Piprahan and gauge conversion of Narkatiaganj-Gaunaha section.

PM Modi also laid the foundation stone for doubling and electrification of 96 km long Gorakhpur Cantt-Valmiki Nagar rail line and redevelopment of Bettiah railway station.

Apart from this, the Prime Minister flagged off two new trains on Narkatiaganj-Gaunaha and Raxaul-Jogbani routes.

Earlier in the day, PM Modi met a group of women from Sandeshkhali in West Bengal and also held a meeting over allegations of sexual exploitation against Trinamool Congress leaders in the area.

The meeting took place after a public rally in Barasat in North 24 Parganas district, where Sandeshkhali is located.

Under water Metro in India: PM Modi unveils India’s first underwater metro in Kolkata; All you want to know

Under water Metro in India: Prime Minister Narendra Modi on Wednesday inaugurated and laid the foundation stone of projects worth Rs 15,400 crore in Kolkata, which also includes the underwater metro line.

PM Modi is currently on a 10-day tour of 12 states and union territories and this is his second visit to West Bengal.

Under water Metro in India

Main projects launched by PM Modi in Kolkata

Underwater Metro: PM Modi inaugurates the Howrah Maidan to Esplanade portion of the East-West Corridor of Kolkata Metro. This will be India’s first underwater metro.

Under water Metro in India: This East-West Metro section, spanning 4.8 kilometres, has been constructed at a cost of ₹4,965 crore.

Under water Metro in India: This is the deepest metro station in the country, which is 30 meters below the ground.

This corridor aims to connect important areas including the IT hub Salt Lake Sector V.

2. Operations: PM Modi has inaugurated the Howrah Maidan-Esplanade corridor but according to the information given by Central Railway, passenger services will be started in the coming days.

3. Additional train services: Along with the Underwater Metro, PM Modi also flagged off other train services in Kolkata with the aim of increasing urban mobility. These include Kavi Subhash-Hemant Mukhopadhyay and Taratala-Majerhat Metro Corridor.

4. Nationwide Project Dedication: PM Modi also dedicated several projects to the nation during the visit.

These projects include Ruby Hall Clinic to Ramawadi section, Kochi Metro Rail Phase I Extension Project, Agra Metro Project from Taj East Gate to Mankameshwar, and Delhi- Meerut RRTS corridor includes Duhai-Modinagar (North) corridor.

5. Public rally: Later in the day, PM Modi also addressed a public rally at Barasat in North 24 Parganas district, located near Sandeshkhali.

Aramco Digital, LTIMindtree to launch IT services company in Saudi Arabia

Aramco Digital, the digital and technology subsidiary of Aramco, and global technology consulting and digital solutions company LTIMindtree have signed a shareholders’ agreement to create an IT services company in the Kingdom of Saudi Arabia. The prospective company would showcase innovation in action, including disruptive digital services, and transformative industry 4.0 systems integration capabilities. This collaboration is expected to support the Kingdom’s Vision 2030 by creating highly skilled jobs for Saudis in this sector.

The joint venture is being formed under the Aramco Namaat Industrial Investments Program. Sudhir Chaturvedi, President and Executive Board Member, LTIMindtree said, “LTIMindtree is fully aligned with the Saudi Vision 2030. We are pleased to have been selected as the trusted partner for the joint venture. KSA and MENA are amongst the fastest growing regions globally in the adoption of new technologies. We are committed to delivering new technology-led growth to the region. With Aramco Digital, we will bring our global capabilities and expertise and leverage new technologies to deliver digital transformation suitable for giga projects, the government sector, high growth industries, energy, manufacturing, and the financial services sector.”

Nabil Al Nuaim, Aramco Senior Vice President of Digital and Information Technology and a board member of Aramco Digital, said, “This is a pivotal partnership effort to leverage the power of digital transformation and unlock unprecedented opportunities for innovation and sustainability in the region. The joint venture aims to foster the localization of the IT services vital sector, create valuable jobs, and pave the way for a brighter future in the Kingdom.”

Aramco Digital CEO, Tareq Amin said, “We are excited about this collaboration, which will align with Aramco Digital’s solutions offerings, which capitalize on high demand for customized and scalable solutions. The powerful combination of Aramco Digital’s business, coupled with LTIMindtree’s deep engineering capabilities and customer experience solutions, has the potential to unlock tremendous value for the region. It reinforces our joint efforts to support Vision 2030 and deliver world-class and sustainable value to our customers and employees, while working toward creating local jobs and expertise with a competitive edge.”

UP Cabinet Expansion Latest News: CM Yogi’s big move ahead of Lok Sabha elections 2024

UP Cabinet Expansion Latest News: Adopting a strong strategy ahead of the Lok Sabha elections, Uttar Pradesh Chief Minister Yogi Adityanath on Tuesday expanded his cabinet, the first expansion in his second term. The reshuffle includes two new faces from the Bharatiya Janata Party (BJP), one from the Rashtriya Lok Dal (RLD) and one from the Suheldev Bharatiya Samaj Party (SBSP).

UP Cabinet Expansion Latest News 

Dara Singh Chauhan, who returned to BJP after being with Samajwadi Party last year, and BJP MLA from Sahibabad Sunil Kumar Sharma have been given place in the cabinet. Apart from this, RLD MLA from Purkaji, Muzaffarnagar Anil Kumar and SBSP chief OP Rajbhar also took oath as ministers.

UP Cabinet Expansion Latest News: This cabinet expansion took place in the presence of Governor Anandiben Patel and CM Yogi Adityanath. The main objective of this move is to strengthen the BJP in different parts of the state in preparation for the upcoming Lok Sabha elections.

After taking the oath, Sunil Kumar Sharma said, “I will carry out the work given to me by the Chief Minister and the party responsibly. This time we will win all 80 seats in the Lok Sabha elections…”

UP Cabinet Expansion Latest News: With the new changes, the total number of members in the Uttar Pradesh Council of Ministers is now 52. These include 18 Cabinet Ministers, 14 Ministers of State (Independent Charge) and 20 Ministers of State. The extension came after RLD leader Jayant Choudhary’s meeting with Union Home Minister Amit Shah and BJP national president JP Nadda, strengthening the RLD’s alliance with the ruling National Democratic Alliance (NDA). RLD has already declared the names of its candidates in Bijnor and Baghpat for the upcoming general elections.

Chandan Chauhan, the sitting MLA from Mirapur in Muzaffarnagar, is set to contest from Bijnor, while senior RLD leader Dr. Rajkumar Sangwan will contest from Baghpat Lok Sabha seat.

UP Cabinet Expansion Latest News: Dara Singh Chauhan, who had lost the Ghosi assembly by-election last year after returning to the BJP, got elected to the UP Legislative Council in January and won. Whereas, Sunil Kumar Sharma represents Sahibabad assembly constituency of Ghaziabad district.

Similarly, OP Rajbhar rejoined the BJP-led NDA in 2023, marking a significant comeback for him in politics. While Rajbhar represents Zahurabad assembly constituency in Ghazipur district, Anil Kumar is the MLA from Purkazi (a seat reserved for Scheduled Castes) in Muzaffarnagar.

Dry Ice News: What is dry ice that caused people vomit blood in Gurugram

Dry Ice News: On March 2, the situation became complicated for a restaurant staff when some of its guests who came to have dinner started vomiting of blood.

Actually, these dinners were mistakenly served “dry ice” at a restaurant in Gurugram post having food as a mouth freshener.

This mistake resulted in resulting in serious health consequences, including vomiting of blood.

Dry ice is commonly used to preserve food products like ice cream and frozen desserts.

As per the Food and Safety Standards Authority of India (FSSAI), the United States Food and Drug Administration (FDA) and the Centers for Disease Control and Prevention (CDC), dry ice is a lethal substance and it should not be touched or ingested.

Dry Ice News: What is dry ice?

According to a FSSAI note dated October 11, 2019, dry ice is the solid form of carbon dioxide. It is commonly used as a cooling agent for food products such as ice cream and frozen desserts.

The note further warns that improper handling of dry ice can pose serious health risks as it sublimes into large amounts of carbon dioxide gas that could lead to respiratory problems (hypercapnia).

The agency emphasizes that the dry ice should be used in well-ventilated environments and warns against storing it in closed spaces.

Dry Ice News: FSSAI also urges Food Safety Commissioners of all states/union territories to start awareness campaigns for food business operators and citizens on safe and proper use of dry ice.

Similarly, the US FDA warns that dry ice could cause severe damage to the skin and internal organs due to the extremely low temperatures.

The FDA emphasizes that dry ice should not be used in ways that make food unsafe for consumers or cause other safety hazards.

Dry Ice News: Employees in food service establishments are advised to avoid direct contact with dry ice along with incorporating safety procedures into their training plans.

Employers are also directed to provide warnings to employees about the adverse effects of the substance.

The incident at Laforessta cafe in Gurugram involved diners who unknowingly consumed dry ice that was contained in mouth freshener.

Ankit Kumar, one from the group did not consume mouth freshener and was quickly able to call police. Police took the injured people to hospital who are under treatment.

A FIR has also been lodged against the waiter responsible for the incident.

Mukka Proteins Subscription Status: Mukka Proteins IPO bought huge 136.99 times more, know GMP and other information

Mukka Proteins Subscription Status: Mukka Proteins, a fisheries company, has received an overwhelming response from investors during its initial public offering (IPO).

According to Bombay Stock Exchange (BSE) data, Mukka Proteins IPO was oversubscribed 136.99 times on the last day of IPO buying on Monday.

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As of the third and final day of the IPO, retail investors have subscribed 58.52 times, the non-institutional investors (NII) portion has been oversubscribed 250.38 times and the qualified institutional buyers (QIB) portion has been booked 189.28 times.

Mukka Proteins Subscription Status: On the very first day of opening of subscription, the retail investors’ portion was fully subscribed in the first two hours itself.

The total subscription rate on the first day was 2.47 times.

The retail portion was oversubscribed 3.70 times, the NII portion was oversubscribed 1.55 times and the QIB portion was oversubscribed 1.01 times.

This momentum continued on the second day and the subscription rate reached 6.97 times.

Retail investors’ portion was subscribed 10.21 times, NII portion 6.22 times and QIB portion 1.86 times.

Mukka Proteins Subscription Status: Till the close of subscription on Monday, Mukka Proteins IPO has received bids for 7,67,16,38,920 shares against the total offer of 5,60,00,435 shares.

The value of the IPO is ₹224 crore. It consists of 8,00,00,000 equity shares face value with face value of Re 1 each.

Mukka Proteins plans to invest the proceeds from the IPO for general corporate purposes, its affiliates and Ento Proteins. Besides, other needs of the company will also be fulfilled.

Mukka Proteins Subscription Status: This issue opened on 29 February and closed on 4 March.

Mukka Proteins has reserved 50% shares for qualified institutional buyers, 15% for non-institutional investors and 35% for retail investors.

The Gray Market Premium (GMP) for Mukka Proteins IPO is currently +35, indicating a premium of ₹35 in the gray market.

This suggests that Mukka Proteins shares are trading at a premium and the estimated listing price is ₹63 per share, which is 125% higher than the IPO price of ₹28.